Terms & Conditions spin99

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and spin99 ("Platform", "we", "us") regarding use of the spin99 website accessible at spin99.club along with all services, games and features provided on it.

By accessing this website, creating an account, making a deposit, or using any of the available services, you expressly confirm that you have read, understood and agree to be bound by these Terms in their entirety.

This document should be read together with the spin99 Privacy Policy and Responsible Gambling Policy, both of which form part of the overall agreement between you and us.

User Eligibility

To be eligible to register and use spin99 services, you must meet all of the following requirements at the time of registration and throughout the period your account is active:

• Be at least 21 years old at the time of registration and while using this platform.
• Act on your own personal capacity and not on behalf of any other individual or entity.
• Not be an employee of spin99, any related company, or any service provider of this platform.
• Not be located in a jurisdiction that legally prohibits or restricts online gambling.
• Have full legal capacity to enter into a binding agreement.
• Not be included on any active self-exclusion list or gambling prohibition.

spin99 reserves the right to request proof of identity at any time to verify user eligibility. Failure to provide the requested documentation may result in account access being temporarily suspended until verification is complete.

Account Registration and Management

Each user is allowed to open only one (1) account on the spin99 platform. Opening multiple accounts by the same individual is prohibited and may result in all related accounts being terminated with no refund of any remaining balance.

During registration, you are required to provide true, accurate and complete information including your full name as per your identification card, a valid MyKad number, date of birth, active mobile phone number and a valid email address. All this information may be used for identity verification purposes at any time.

You are fully responsible for keeping your account username and password confidential. Any activity that occurs using your login credentials will be considered to have been carried out by you. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

spin99 will not be responsible for any losses arising from your failure to keep your account login information secure.

Deposits and Withdrawals

spin99 provides secure and convenient payment methods for all financial transactions. All deposits and withdrawals must be made through the official payment channels available on the platform.

Accepted payment methods:

• Touch 'n Go eWallet
• DuitNow
• Online banking (FPX)
• ShopeePay
• Cryptocurrency — USDT, BTC, ETH

Minimum deposit: RM50 per payment method.
Minimum withdrawal: RM100 per transaction.
Withdrawal processing time: Within 1 hour from an approved request.

All withdrawals will be processed to the same account or digital wallet used for the deposit. spin99 reserves the right to request additional verification before approving a withdrawal for security purposes and compliance with Anti-Money Laundering (AML) procedures.

Bonuses and Promotions

spin99 offers various promotions to new and existing members. All bonuses are subject to specific terms and conditions set at the time the promotion is launched.

Welcome Bonus: New members are eligible for a first deposit bonus of 200% up to RM500. This bonus is subject to a wagering requirement of 25 times the bonus amount received before the bonus funds and any winnings from them can be withdrawn.

Calculation example:

• Deposit RM100 → Bonus RM200 → Account balance RM300 → Wagering required: RM200 × 25 = RM5,000
• Deposit RM600 → Bonus RM500 (maximum cap) → Account balance RM1,100 → Wagering required: RM500 × 25 = RM12,500

Bonuses cannot be converted directly into cash. spin99 reserves the right to cancel bonuses and reclaim any winnings generated using those bonuses if there is evidence of abuse or fraud.

Users are eligible for the welcome bonus one time only. Any attempt to claim this bonus more than once through multiple accounts is considered fraud.

Game Rules

All games available on the spin99 platform — including slots, live casino, baccarat, roulette, blackjack, sic bo, sportsbook and esports — are subject to their respective game rules as set by the relevant game providers.

Users are responsible for understanding the rules of the game they choose before placing bets. spin99 is not responsible for any losses arising from a user's failure to understand the game rules.

In the event of a technical fault or system disruption during a game session, spin99 reserves the right to void the affected bets and return the wagered amount to the user's account. spin99's decision in such cases is final.

Winnings generated through system errors, software bugs, or unintentional technical malfunctions will not be considered valid and will not be paid out. spin99 will notify the users involved in such cases.

User Responsibilities

As a user of the spin99 platform, you agree that you alone are fully responsible for all gambling decisions you make. Gambling carries the risk of losing money, and you should only bet amounts you can afford to lose.

You agree NOT to use the spin99 platform for the purpose of:

• Money laundering or other illegal financial activities
• Fraud or deception that could harm other users or the platform
• Use of bots, automated software, or any technology to gain an unfair advantage
• Sharing your account or allowing others to use your account
• Any activity that violates applicable laws or regulations

You also agree to comply with all local laws applicable to you and are fully responsible for ensuring that your participation in online gambling activities is lawful under the laws of your jurisdiction.

Limitation of Liability

spin99 will not be liable for any loss or damage, whether direct or indirect, arising from the use of or inability to use this platform, including:

• Financial losses resulting from gambling decisions
• Service disruptions due to system maintenance or circumstances beyond our control
• Unauthorised access to your account resulting from your own negligence in keeping your password confidential
• Processing delays caused by third-party factors including banks or digital wallet providers
• Any decisions made based on information provided on the platform that may be inaccurate or not up to date

spin99's total liability to you under any circumstances will not exceed the amount of funds in your account balance at the time the claim is made.

Account Termination and Suspension

spin99 reserves the right, at its sole discretion, to suspend or terminate any user's account without prior notice if there is reasonable cause to do so, including:

• Suspicion or evidence of fraud or misuse of the platform
• Breach of any provision in these Terms
• Opening of multiple accounts by the same individual
• Failure to submit requested identity verification documents
• Use of the platform by an individual who does not meet the age eligibility requirement
• Requests from regulatory authorities or law enforcement

You may also request closure of your account at any time by contacting our support team. Any valid account balance will be returned to you after the verification process is complete, subject to any outstanding wagering requirements.

Amendments to These Terms

spin99 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. However, we will endeavour to inform users of significant changes via a notice on the website or by email.

Amendments will take effect immediately upon being posted on this website. Continued use of the spin99 platform after any amendment is published will be considered your acceptance of the amended Terms.

It is your responsibility to review these Terms periodically to ensure you remain aware of the latest terms governing your use of this platform.

Governing Law and Dispute Resolution

These Terms and any disputes arising from or related to the use of the spin99 platform will be governed and interpreted in accordance with the laws of the jurisdiction in which spin99 operates under its international licence.

If any dispute arises between you and spin99, we encourage you to first contact our customer support team to resolve the issue amicably. Our team is available 24/7 via live chat and email in Malay and English.

If a resolution cannot be reached through customer support channels, the dispute will be referred to binding arbitration in accordance with the procedures set by the relevant regulatory body.

Nothing in these Terms limits or excludes your rights under applicable consumer protection laws.